Appropriate Tertiary/Master qualifications.
To independently research and quickly understand new subject matter.
providing business expertise, critical analytical skills, and initiative.
Clarification of business ideas to ascertain key product features to meet customer acquisition strategies and value proposition.
Produce advanced documentation to detail functional and non-functional requirements including drafting user stories, wireframes, and visualized workflows.
Gathering, analyzing, and documenting business requirements, ensuring they are documented in the most appropriate method
Engage stakeholders at various levels, from senior business leaders, customers to technical teams.
Stakeholder management skills: exceptional ability to influence and be the trusted advisor.
Ability to take full responsibility for own work with little supervision.
Plan and undertake software upgrades and roll outs.
Experience across UAT and understanding defect management with testing units and vendor.
Participate in application support for internal and external stakeholders
Must have excellent problem solving/analytical skills.
Have clear understanding and experience in Agile software development methodologies.
Commercial experience in applying formal methodologies such as BABOK, Scrum, BPMN, Figma
Excellent communication skills (interpersonal, intercultural, written and verbal) and superior client relation skills.
Excellent written and verbal communication skills, including the ability to run workshops and to communicate effectively with Product Managers, Developers, customers, and other stakeholders across the organization
Knowledge of general application architecture, databases, and basic technical skills.
Ability to write clear and concise documentation and software requirements including user stories and acceptance criteria
Ability to handle multiple competing priorities in a fast-paced environment.
Ability to work within set timeframes and to meet deadlines.
A commitment to quality standards and customer service.